CReward Terms of Service
Article 1 (Purpose)
These Terms of Service (hereinafter “Terms”) are intended to clarify the rights, obligations, responsibilities, service use procedures, and other relevant matters between the Company and Members in connection with the use of CReward (hereinafter “Service”) provided by YP Lab Inc. (hereinafter “Company”), thereby promoting smooth transactions between both parties and ultimately advancing their mutual interests and shared development.
Article 2 (Definitions)
The definitions and interpretations of terms used in these Terms are as follows. Terms not defined in the individual items of this Article shall be interpreted in accordance with applicable laws and regulations and notices posted on the Company’s website.
- “Service” means the advertising service and ancillary services provided by the Company that include various digital resources such as advertisements, music, and content, through which the Company supports Members in engaging in activities on various “Activity Platforms” and distributes advertising revenue earned by the Company from such activities between the Company and Members at a specified ratio.
- “Advertiser” means a customer who enters into a service agreement with the Company pursuant to these Terms for the purpose of advertising, promoting, or marketing their personal or corporate business, and who uses the services provided by the Company.
- “Member” means a person who agrees to these Terms and has been approved as a service subscriber for the purpose of placing advertisements, music, content, and other materials provided by the Company on their own “Activity Platform” and receiving settlement amounts in exchange for such performance. Members may be individuals or corporations, and they receive agreed-upon compensation from the Company for their performance.
- “Activity Platform” means the platform through which the Company’s advertisements are placed pursuant to these Terms, including YouTube, Instagram, and other platforms operated by Members.
- “Settlement Amount” means the amount payable to the Member, calculated in accordance with the settlement criteria separately established by the Company, based on the actual amounts received by the Company from third parties such as advertisers, platform operators, distributors, and affiliates, out of the revenue generated from advertisements, music, content, and other materials through the Member’s Activity Platform.
- “Fraudulent Revenue” means revenue, views, advertising performance, or other outcomes generated by a Member in violation of these Terms, operating policies, or applicable laws and regulations, or through prohibited activities, or which the Company determines to have been generated by abnormal means.
- “Withdrawal” means the termination of the service agreement entered into with the Company as a Member, and to do so, the Member must apply directly through the separate customer service center.
Article 3 (Disclosure, Effectiveness, and Amendment of Terms)
- The Company posts the content of these Terms on the relevant service screen (“Terms of Service” within the site) so that Members can access them.
- The Company may establish detailed matters not provided for in these Terms through a separate “CReward Operating Policy” (hereinafter “Operating Policy”) and shall announce such matters through relevant service screens, notices, and other means. Such Operating Policy constitutes part of these Terms and has the same effect.
- The Company may amend these Terms within the scope permitted by applicable laws, and when amending the Terms, shall post a notice on the service screen stating the effective date and reason for the amendment at least 7 days before the scheduled effective date. However, when amending the Terms in a manner unfavorable to Members, the Company shall provide at least 30 days’ prior notice.
- Agreement to these Terms constitutes consent to periodically visit the Company’s website to check for any changes to the Terms. The Company shall not be liable for any damages suffered by users or Members arising from failure to be aware of the amended Terms, despite having consented (including deemed consent) to such amendments pursuant to this Article.
- If a Member does not agree to the amended Terms, the Member may request withdrawal (termination of the service agreement). If the Company provides notice or notification of the amended Terms pursuant to Paragraph 3, stating that failure to express an objection before the effective date of the amendment will be deemed as consent, and the user fails to explicitly express an objection, the Company shall deem the user to have consented to the amended Terms.
- Matters not specified in these Terms or interpretations thereof shall be governed by applicable laws and regulations or general commercial practices.
- Members must always monitor whether there are any changes to individual terms or operating policies, and must confirm any notice of such changes.
Article 4 (Formation of Service Agreement)
- The service agreement between a Member wishing to use the Service and the Company is formed when the Member agrees to these Terms in accordance with the procedures established by the Company and applies for account registration on the CReward website, and the Company approves such application.
- The Company may refuse approval if the applicant falls under any of the following categories, and may revoke approval even after registration if any of the following grounds are confirmed:
- Where the Member has previously lost membership status under these Terms.
- Where the application is made under a false name or using another person’s identity (e.g., resident registration number, business registration number, etc.).
- Where false information has been entered or required information has not been provided as specified by the Company.
- Where approval is not possible due to reasons attributable to the Member or the application is submitted in violation of any other prescribed requirements.
- Where the Company otherwise deems it necessary.
- A Member’s agreement to these Terms shall be deemed as agreement to all services provided by the Company in connection with this Service.
- The Company may add or modify the items of Member information and other information required for the provision of Services, as necessary.
Article 5 (Distribution and Settlement of Settlement Amounts)
- The Settlement Amount payable to a Member shall be calculated based on the actual amounts received by the Company from third parties such as advertisers, platform operators, distributors, and affiliates, out of the revenue generated from advertisements, music, content, and other materials through the Member’s Activity Platform.
- The Company shall only be obligated to pay Settlement Amounts to Members within the scope of revenue actually received from third parties. If payment of revenue is delayed, withheld, refused, cancelled, recouped, or deducted due to reasons attributable to advertisers, platform operators, distributors, affiliates, or other parties, the Company shall not be obligated to pay Settlement Amounts for the relevant amounts.
- The payment ratio, payment method, and payment schedule for Settlement Amounts to Members shall be governed by the Operating Policy separately established by the Company.
- The minimum payment amount for Settlement Amounts shall be USD 10. If the monthly Settlement Amount falls below the minimum payment amount, the relevant amount shall be carried over to the next settlement cycle. The maximum carryover period due to insufficient amounts is 6 months, after which accumulated amounts may be paid in a lump sum.
- If a Member is not a business operator, the Company may deduct applicable taxes and levies in accordance with relevant laws before paying the Settlement Amount.
- If Settlement Amounts cannot be paid due to reasons attributable to the Member, such as errors, expiration, or discrepancies in the bank account information or payment information registered by the Member, the responsibility lies with the Member, and the Company shall not be held liable.
- The Company may request submission of personal information, identity verification documents, tax invoices, and other tax-related evidence from Members for Settlement Amount payment and tax processing purposes. If a Member fails to submit such materials or submits false or invalid information, the Company may withhold payment of the Settlement Amount.
- The Company may refuse, reduce, withhold, or recoup a Member’s Settlement Amount in the event of any of the following:
- Violation of these Terms, Operating Policies, or applicable laws and regulations
- Fraudulent activities including fake traffic, false view counts, or click baiting
- Violation of policies of platform operators, advertisers, distributors, or affiliates
- Copyright infringement reports, content deletion, advertising restrictions, or monetization restrictions
- Payment cancellations, refunds, sales reversals, unpaid advertising fees, or settlement rejections
- Other cases where the Company determines the revenue to be fraudulent or abnormal
- If the Company determines that Settlement Amounts may constitute fraudulent or abnormal revenue due to reports, claims, or other reasons, the Company may withhold payment of Settlement Amounts until verification of the facts is completed.
- Even for Settlement Amounts already paid, if grounds for revenue cancellation, recoupment, deduction, or fraudulent revenue are subsequently confirmed, the Company may request the Member to return the relevant amounts, and the Member must cooperate with such request.
- When a Member or the Company expresses intent to terminate the service agreement, the Company shall confirm and pay the remaining Settlement Amounts finalized as of the termination date. However, amounts for which the final settlement by advertisers, platform operators, distributors, or affiliates has not been completed may not be included in the confirmed Settlement Amounts.
- Payment of Settlement Amounts may be restricted for Members who are under usage restrictions or in a suspended or closed business state, and the specific criteria shall be governed by the Operating Policy.
- Members must complete the withdrawal application or payment procedure within 6 months from the date of issuance of the settlement statement or the date of notification of payment availability. The Company may convert long-outstanding Settlement Amounts into dormant status for separate management and process them in accordance with applicable laws and internal policies. However, this shall not apply where payment has not been made due to the Company’s intentional misconduct or gross negligence.
- The Company does not guarantee the payment obligations of advertisers, platform operators, distributors, or affiliates, and Members may not hold the Company liable for damages arising from delays, non-payment, refusal to pay, or policy changes by third parties. However, this excludes cases involving the Company’s intentional misconduct or gross negligence.
Article 6 (Member Obligations)
- Members must comply with applicable laws and regulations, the provisions of these Terms, usage guidelines and precautions announced in connection with the Service, and matters notified by the Company, and must not engage in any activities that interfere with the Company’s business.
- Members must not engage in any of the following activities:
- Entering false information or using another person’s information when applying for membership or applying to change Member information.
- Infringing the intellectual property rights, including copyrights, of the Company or third parties.
- Damaging the reputation of or interfering with the business of the Company or third parties.
- Impersonating or misrepresenting the Company or a third party and engaging in activities that harm the Company’s reputation through unauthorized bulletin boards, spam mail, or similar means.
- Altering information posted in the Service or using information obtained through the Service for commercial or non-commercial purposes such as reproduction, publication, or broadcasting, or providing such information to third parties, without the Company’s prior approval.
- Placing or promoting advertisements through fraudulent means, whether manual or automated, in ways that cause harm to advertisers or that benefit the Member or third parties.
- Any and all activities involving placing or promoting advertisements through fraudulent or inappropriate means for the purpose of generating Settlement Amounts.
- Seeking fraudulent revenue beyond the methods agreed upon with the Company, thereby intentionally causing losses to advertisers and the Company.
- Any other activities that violate the Service’s Operating Policies.
- The Company may contact Members using their mobile phone number or email address registered in their personal information in the following circumstances:
- When activities falling under Paragraph 2 are detected.
- When a Member’s posts need to be promptly modified or deleted at the request of an advertiser.
- The Company may request materials necessary for Settlement Amount payment (e.g., settlement reports provided by Activity Platforms), and Members must faithfully provide such materials.
- In the following cases, the Company may withhold or forfeit Settlement Amount payments:
- When the Member violates the terms of service of SNS platforms.
- When the Member fails to comply with guidelines provided by the Company.
- When fraudulent activities (e.g., false view counts, click baiting, etc.) are confirmed.
- Members have an obligation to manage their ID, password, and other credentials, and bear all responsibility for any disadvantages arising from their ID and password due to their own negligence. However, if such disadvantages are caused by the Company’s intentional misconduct or gross negligence, the Company shall bear responsibility.
- If a Member’s ID, password, or other credentials are stolen or the Member becomes aware that a third party is using them, the Member must immediately take measures such as changing their password, and if the problem persists, must notify the Company and follow the Company’s guidance.
- Members must comply with applicable laws, the provisions of these Terms, and matters notified by the Company, and all responsibility for non-compliance lies with the relevant Member.
Article 7 (Suspension of Service)
- The Company may temporarily suspend the provision of the Service in cases where maintenance, inspection, replacement, malfunction, or communication disruption of information and communications equipment, such as computers, occurs.
- The Company may restrict or temporarily suspend the provision of the Service in cases where the Service cannot be provided due to natural disasters or equivalent force majeure events.
- In cases of service suspension pursuant to Paragraphs 1 and 2, the Company shall notify the relevant facts and reasons in advance. However, if prior notice is not feasible, notice shall be given as soon as practicable afterwards.
Article 8 (Performance Measurement)
- Performance data, view counts, revenue, and other data generated through a Member’s Activity Platform shall be calculated in accordance with the internal aggregation criteria of platform operators, distributors, or the Company.
- Revenue and performance data provided within the Service may be estimates, and the final Settlement Amount shall be confirmed based on the final approval and actual payment by third parties such as advertisers, platform operators, and distributors.
- Existing performance and estimated revenue may be retroactively adjusted due to policy changes, data corrections, invalid traffic determinations, advertising restrictions, refunds, sales reversals, or other reasons attributable to platform operators, distributors, or advertisers.
- If a Member determines that there is a material error in the Company’s performance calculation, the Member may raise an objection with reasonable supporting materials, and the Company shall review and process such objection.
Article 9 (Collection and Use of Data)
- The Company may collect data information in the course of providing the Service, including for the purpose of determining whether advertising has been conducted through abnormal means. The Company shall specify the main items of data collected in the Operating Policy.
- The Company may use information collected pursuant to the preceding paragraph for services provided by the Company and may provide such information to third parties in accordance with applicable laws.
Article 10 (Member Notifications)
- Unless otherwise specified in these Terms, the Company may provide notifications to Members via the email address, (mobile) phone number, or other contact information provided by the Member.
- For notifications to all Members, the Company may substitute the notification under the preceding paragraph by posting on the notice board within the Service for at least 7 days. However, matters that have a significant impact on Members’ use of the Service shall be notified individually.
Article 11 (Usage Restrictions, etc.)
- The Company may restrict a Member’s use of the Service if the Member violates any of the obligations under these Terms or interferes with the normal operation of the Service.
- Notwithstanding the preceding paragraph, the Company may immediately suspend service use in cases of violations such as unauthorized payment, phone number fraud, interference with operations, and violations of applicable laws such as the “Copyright Act” and the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.” Upon suspension of service use pursuant to this paragraph, all benefits acquired through the use of the Service shall also be forfeited, and the Company shall not separately compensate for such forfeiture.
- When restricting service use pursuant to this Article, the Company shall provide notification pursuant to Article 10 (Member Notifications), and the Member shall be given an opportunity to provide explanation within 30 days.
- Members may file an objection to usage restrictions imposed pursuant to this Article through valid means such as phone or email. In such cases, if the Company recognizes the objection as valid, the Company shall immediately reinstate the Member’s use of the Service.
Article 12 (Termination)
- Members may apply for termination of these Terms at any time by directly accessing the Service, and the Company must process such application immediately in accordance with applicable laws. However, if there are unpaid Settlement Amounts owed to the Member, the Company shall pay such Settlement Amounts at a later date.
- Members may apply for re-registration after the termination date of these Terms. In addition, even upon re-registration, the Member’s previous usage history shall not be carried over.
Article 13 (Intellectual Property Rights, etc.)
- Intellectual property rights (including patents, utility models, designs, trademarks, and copyrights) in works independently created by the Company in connection with the services it provides (including derivative works created by the Company using product content provided by Members) belong to the Company, and if a Member uses such rights without the Company’s prior written approval, the Member shall bear all civil and criminal liability.
- Content and posts created by Members may be exposed in the services provided by the Company and related promotions, and may be partially modified, reproduced, or edited for posting to the extent necessary for such exposure, without the Member’s consent.
- The provisions of this Article shall remain valid and effective after the termination of these Terms.
Article 14 (Obligation to Protect Personal Information)
- The Company shall endeavor to protect Members’ personal information in accordance with applicable laws, and the protection and use of personal information shall be governed by applicable laws and the Company’s Privacy Policy. The Company’s Privacy Policy does not apply to associated external services other than the Company’s official website.
- The Company shall promptly destroy Members’ personal information when the Service is discontinued or when a Member withdraws consent to the provision of personal information. However, certain information may be retained in accordance with applicable laws such as the Act on Consumer Protection in Electronic Commerce, etc.
- The Company may collect additional personal information with the Member’s consent in accordance with applicable laws for the purposes of improving services and introducing services to Members.
- The Company may provide Members’ information to third parties within the scope of the Member’s consent and agreement for smooth service operation. In such cases, the Company shall comply with the provisions of Article 17, etc. of the Personal Information Protection Act and obtain the Member’s prior consent for third-party provision of personal information.
Article 15 (Damages, etc.)
- If a Member suffers damages due to the Company’s intentional misconduct or negligence in connection with the use of the Service, the Company shall compensate the Member for such damages within the scope provided by applicable laws.
- If the Company suffers damages due to a Member’s violation of these Terms or applicable laws, the Member shall compensate the Company for such damages within the scope provided by applicable laws.
Article 16 (Disclaimer)
- The Company shall not be liable for service provision in cases where the Service cannot be provided due to natural disasters, DDoS attacks, IDC failures, line failures of telecommunications carriers, media failures, or equivalent force majeure events.
- The Company shall not be liable for service use disruptions caused by reasons attributable to the Member.
- The Company shall not be liable for damages suffered by Members as a result of information obtained through the use of the Service.
- All responsibility for the content, business, and other matters of media registered by Members lies with the Member, and the Company shall not be held liable.
- The Company does not guarantee the payment obligations of advertisers, platform operators, distributors, or affiliates, and Members may not hold the Company liable for damages arising from delays in payment by third parties, non-payment, refusal to pay, policy changes, or settlement holds. However, this excludes cases involving the Company’s intentional misconduct or gross negligence.
Article 17 (Governing Law and Jurisdiction)
- The laws of the Republic of Korea shall apply to the interpretation of these Terms and disputes between the Company and Members.
- In the event of a dispute arising between the Company and a Member in connection with these Terms and the use of the Service leading to litigation, the competent court shall be determined in accordance with the Civil Procedure Act.
- Matters not specified in these Terms shall be governed by the Company’s other relevant service terms, applicable laws, and general commercial practices.
Supplementary Provisions
- These Terms were first implemented on December 27, 2024.
- These amended Terms shall take effect from July 5, 2026.
This document is an English translation of the original Korean Terms of Service. In the event of any conflict or inconsistency between the Korean and English versions, the Korean version shall prevail and take precedence.